Labour Pro ("Labour Pro", "we", "us" or "our") respects your privacy and is committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario law. This policy explains what we collect, why, how we use it, and your rights.
1. Who we are
Labour Pro is a construction labour supply business based in Ontario, Canada. For any privacy question or request, contact our Privacy Officer at booking@labourpro.ca or (613) 908-9088.
2. Information we collect
We collect only what is reasonably necessary to respond to your inquiry and provide our services:
- Identifiers you provide via our contact form (name, company, email, phone).
- Project details you choose to share (trade, headcount, location, start date).
- Limited technical data automatically collected by our hosting provider for security and reliability (IP address, browser type, request timestamps). This data is used for operating the website and is not used to build advertising profiles.
3. How we use your information
- To respond to inquiries and provide quotes.
- To coordinate labour deployment and fulfil contracts.
- To comply with legal, tax, accounting and workplace-safety obligations.
- To protect the security and integrity of our website.
4. Legal basis and consent
By submitting a form or contacting us, you provide express consent for us to use your information for the purposes above. You may withdraw consent at any time by emailing our Privacy Officer, subject to legal or contractual restrictions.
5. Disclosure to third parties
We share personal information only with service providers strictly necessary to operate our business (e.g. hosting, email delivery), all bound by confidentiality obligations, or where required by law (court order, lawful authority request). Some providers may store data outside Canada; while there, the data is subject to the laws of that jurisdiction.
6. Retention
We retain personal information only as long as necessary to fulfil the purpose for which it was collected and to meet legal record-keeping obligations, after which it is securely destroyed or anonymized.
7. Safeguards
We use industry-standard administrative, technical and physical safeguards (encrypted transport, access controls, vetted vendors) appropriate to the sensitivity of the information.
8. Your rights
Subject to PIPEDA, you may request access to, correction of, or deletion of your personal information, and may withdraw consent. To exercise these rights, email booking@labourpro.ca. We will respond within 30 days.
9. Cookies
This website uses only strictly necessary cookies required for the site to function. We do not use advertising, analytics or cross-site tracking cookies. See our Cookie Notice for details.
10. Children
Our services are directed to businesses. We do not knowingly collect personal information from individuals under the age of 18.
11. Changes to this policy
We may update this policy from time to time. The "Last updated" date above reflects the most recent revision. Material changes will be highlighted on this page.
12. Complaints
If you have a concern we cannot resolve, you may contact the Office of the Privacy Commissioner of Canada.